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Senior Technical Writer

Location:Plano, TX
Employment Type:Full Time
Branch Location:Plano, TX
  • 5+ years of Internet Protocol experience is a must
  • Participate in feature design meetings
  • Plan documentation deliverables for assigned network products/features
  • Develop technical documentation to support new network product development
  • Maintain existing documentation for ongoing product releases
  • Track user-visible product changes for release note reporting
  • Verify accuracy of documentation though product & documentation testing and documentation reviews
  • Resolve documentation issues reported by customers, QA and the field
  • Suggest enhancements to product usability

  • Must be able to demonstrate intelligence, strong organizational skills, writing proficiency, interpersonal skills and strong technical aptitude.
  • Familiar with optical transmission, access, Datacom & OSS products.  To have this background, they need to have worked in a datacom or telecom company such as Cisco, Juniper, etc.
  • Experience in working in geographically separate cross functional teams highly desired.
  • Excellent written and verbal skills.
  • BA/BS or equivalent experience.
  • Ideal candidates have 8-10 years of related industry experience in technical writing or software development.

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